Shipping Policy
Cleviro CalmGlow – Shipping Policy
Last updated: October 2025
Thank you for shopping with Cleviro CalmGlow. We’re committed to providing you with a smooth, reliable, and timely delivery experience. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
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All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
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Orders placed after 2:00 PM local time will be processed the next business day.
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You will receive an order confirmation email immediately after purchase, and a second email with tracking details once your package ships.
2. Shipping Times and Delivery
We partner with trusted carriers to ensure fast and secure delivery.
Estimated Delivery Times:
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United States: 2–5 business days
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Canada: 3–7 business days
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Europe: 5–10 business days
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Asia & Pacific: 7–14 business days
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Other Regions: 10–15 business days
Delivery times may vary depending on your location, customs clearance, and courier delays.
3. Shipping Rates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Free standard shipping is available for orders above the minimum purchase amount displayed at checkout (varies by region).
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Expedited shipping options are available for an additional fee.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
You can track your shipment directly through the carrier’s website or the Cleviro CalmGlow order portal.
If your tracking number doesn’t update after 48 hours, please contact our support team for assistance.
5. Address Accuracy
Please double-check your shipping address before confirming your order.
We are not responsible for delays or losses caused by incorrect or incomplete address information.
If you notice an error after placing your order, contact us immediately at support@cleviro.store — we’ll do our best to update it before shipment.
6. Lost, Delayed, or Damaged Packages
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If your package is delayed beyond the estimated delivery time, contact us for support.
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If your item arrives damaged, please email us within 7 days of receipt with photos of the damage.
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In rare cases of lost packages, we will work with the carrier to resolve the issue or arrange a replacement.
Cleviro CalmGlow is not responsible for delays caused by customs, weather conditions, or courier issues beyond our control.
7. International Shipping
We proudly ship worldwide.
International orders may be subject to customs duties, import taxes, or fees imposed by your local government.
These charges are the customer’s responsibility and are not included in the product price or shipping cost.
Please check with your local customs office for details before placing an order.
8. Order Changes and Cancellations
Once your order is shipped, we cannot make changes or cancellations.
If you need to modify your order before it ships, reach out to support@cleviro.store as soon as possible.
9. Contact Us
For any shipping-related questions or concerns, please contact our customer support team:
📧 support@cleviro.store
🌐 www.cleviro.store
We’re here to help ensure your Cleviro CalmGlow experience is smooth from order to delivery.